UCB

NEC’s UC for Business (UCB) is a perfect unified communications (UC) solution for small to medium-sized businesses. This single server solution is designed to optimize your communications through the convergence of communication channels and business processes. It enables your employees to collaborate more effectively across the enterprise and helps to improve their overall productivity.

• Single server environment enables simplified administration.
• Rich Presence provides valuable information on people’s whereabouts and availability.
• Desktop telephony and Microsoft® Office Outlook® integration simplifies call handling and enables users to manage all their communications from their desktop.
• Sophisticated contact center and operator functionality addresses the unique requirements of these important customer touch points.
• Third-party integration allows organizations to connect UCB with other business applications easily and cost-effectively.

UCB means less IT infrastructure, less complexity and less drain on your resources. With UC for Business, you can meet all of your employees’ needs, implement an enterprise-wide unified communications solution and minimize your total cost of ownership.

UCB is supported on all of NEC’s UNIVERGE® SV8000 Series Communications Servers. On the SV8300, you are given the option of running UCB on an internal server blade that comes already licensed and pre-configured for ease of installation and implementation.

UCE

Most employees experience communications overload on a daily basis. They send and receive messages from desktop phones, cellular phones, voicemail, email, instant messaging, faxes, voice and video conferencing and collaboration tools.

NEC’s UC for Enterprise (UCE) suite of applications ends communications overload by combining all of these communication tools and devices into one powerful, easy to manage solution. With UCE, information is centralized, messages are in one inbox, and real-time communications are easier to manage. Users dictate how and when they can be reached which makes them more efficient and productive.

This integrated suite of applications can be customized to meet the needs of the most complex environment. Some of the available options include:

• Mobility
• Desktop Client
• Agent
• Unified Messaging
• Attendant
• Contact Center
• Emergency On-Site Notification
• Manager
• Application Platform
• Collaboration